Delivering an extra helping hand for growing businesses - BJS Extra

Est. 2009

BJS Extra is all the experience of BJS Home Delivery with an extra helping hand for up and coming companies. We give you a boost by welcoming you to the delivery team big league, without penalising you for low volumes. We can support you with our IT systems and processes and help you to grow.

dedicated account manager

no minimum volume requirements

we can offer you

we can offer you

Your account manager will be your single point of contact for consistency, reassurance, and efficiency.

Our focus is ensuring we understand the areas we can work to support you – and we really enjoy getting to know you better as we work to build your business.

It might seem old fashioned, but we like people as much as we like processes.

Your customers can expect

client portal with tracking functionality

furniture disposal

dedicated customer service and customer care departments

room of choice delivery

assembly

collections and exchanges

Our partners

Case study

“Our previous delivery partner stopped trading during the first lock down, we had been using them for about 12 months but due to COVID they ceased their home delivery service. We had been looking for a new partner for a few months when a supplier recommended BJS Extra”
explains Will Norcross, Marketing Executive at Big Furniture Warehouse
We got in touch with BJS Extra and were delighted to hear that they could offer us exactly the two-man service we wanted for our premium products. They understood our service aspirations and we have now been working with them since December 2020.

I first saw one of the BJS vans when they made a delivery to our office and the smart, professional, uniformed team were dressed to impress – and they certainly impressed me!

It’s not just that BJS Home Delivery look fantastic, their coverage is great too and the automation side of things – with choice for the our customers and tracking portals – has really helped our business to grow.

We have daily collections from our warehouse and with great Google reviews from our happy customers we know we are getting quality and quantity in our deliveries.

Our people

We value the whole customer experience, and we aim to meet the highest standards across a wide variety of tasks. That’s why we’ve created our own dedicated training academy – ensuring that our delivery teams have all the skills required to provide the very best service experience for your customers.

Our people are our product, so the whole team undertake a tailored training programme to provide the very best delivery service standards.

Our training includes furniture handling, furniture building, exacting Health & Safety standards as well as all the little things that make a big difference for your customers.

All in all, we’re constantly looking for staff who are genuinely people-centric, or in other words… really, really nice.